If your product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery to initiate a return. To be eligible for a return, your item must meet the following criteria:
Return Window: Returns are accepted within 7 days of delivery. For instance, if an item was delivered on December 1st, it can be returned by December 8th.
Condition Requirements: All items must be returned in their original condition:
Unused and unworn
In the original packaging with all seals, tags, and protective covers intact
Accompanied by all original accessories, manuals, and the warranty card (if applicable)
Please note that we cannot process return requests for items that are “no longer needed.”
All returned items undergo a thorough quality check to ensure they meet our standards for returns. If an item is returned in unsatisfactory condition, we reserve the right to send it back to you.
Order Cancellations
You may cancel your order at any time before it has been dispatched. To cancel an order, please contact our customer service helpline at 0314-7260163 or 0307-0774873.
In the event your order has already been shipped, you can cancel by refusing the parcel upon delivery.
How to Return an Item
If your item does not fall under restricted categories (see below), you can initiate a return by contacting our customer service team. Please call our helpline at 0314-7260163 or 0307-0774873, and our team will guide you through the return process.
Restricted Items (Non-Returnable):
Refunds
Once your returned item passes our quality check, your refund will be processed according to your chosen payment method:
Store Credit: Within 1-2 business days after quality check
Bank Deposit: Within 7-12 business days after quality check
Please note: Refund times may vary based on banking and processing times.
Return Approval
If your return request is not approved, our team will inform you of the reason, and your item will be sent back to you at no additional shipping charge.
Contact Us
For any questions, concerns, or assistance with a return, please contact us:
Email: sales@atiqcenter.com
Helpline: 0314-7260163 | 0307-0774873
We are dedicated to providing the best shopping experience at Atiq Center and appreciate your cooperation in following these guidelines to ensure a smooth return process. Thank you for shopping with us!